fortgeschrittener
by Darek Śnieg

In times long ago, every worthwhile PC game had a demo version - a limited piece of the content so that people could check out the content, gameplay and so on. Programs like office suites and so on followed suit. The gaming industry has a long tradition of free demos and free trials, and it is no less important and fair to provide them in our field - with free trials of extensions, support services and hosting services.

CloudAccess.net has been providing a Free Trial program for 6 years now - first as the host of the official Joomla! Demo at http://demo.joomla.org and now with its own Free Site program. I have been with the company through all these years and would like to share my experiences with it - why I believe that a free trial is important, what are the advantages of it and what are the pitfalls of it and, as usual, share the "support guy side" view of it all.